We answer your calls, follow up with every lead, and book appointments for your business — 24/7, without hiring more staff.


After hours, during busy days, or when your office is just overwhelmed, potential customers don’t wait. They call
someone else.
After hours, during busy days, or
when your office is just overwhelmed, potential customers don’t wait.
They callsomeone else.
Calls coming in after hours go to voicemail
Busy days mean leads slip through the cracks
Office staff can’t answer every call and text
Follow-ups don’t always happen fast enough
Running a home service business means every
call matters. When calls go unanswered or
follow-ups fall through, jobs and revenue are
lost. We exist to make sure that doesn’t happen.
Our system is designed specifically for HVAC,
plumbing, roofing, and electrical businesses that
need reliable call handling, consistent follow-up,
and more booked jobs — without adding
staff or complexity.
Running a home service business means every call matters. When calls go unanswered or follow-ups fall through, jobs and revenue are lost. We exist to make sure that doesn’t happen.
Our system is designed specifically for HVAC, plumbing, roofing, and electrical businesses that need reliable call handling, consistent follow-up, and
more booked jobs — without adding
staff or complexity.


Instead of explaining how the system works, we’ll show
you. You can test how calls, follow-ups, and bookings are handled exactly how your customers would experience it.
Experience how calls are answered and followed up
See what customers receive after reaching out
Understand how bookings are handled
Decide if this makes sense for your business
Experience how calls are
answered and followed up
See what customers receive
after reaching out
Understand how bookings
are handled
Decide if this makes sense
for your business

We answer every call for your business during the day, after hours, and on busy days — so every lead is captured.

Every caller is automatically contacted
and guided to book, even if they don’t
stay on the line.

Customers can book jobs anytime, even nights and weekends — without waiting
for your office to open.

New leads are contacted automatically until they respond or book - no more forgotten follow-ups.

See every call, text, and booked job in one place, without juggling multiple tools.

Reviews are requested and managed without your team having to remember.
We handle the setup and management
so your calls and leads are covered withoutdisrupting your
day-to-day operations.
We handle the setup and management
so your calls and leads are covered without
disrupting your day-to-day operations.

We learn about your business, call flow,
and booking preferences

Ensure all systems and automations are
fully functional and ready to go.

Every call is answered and every lead is followed up with — even after hours and
on busy days.

You get more appointments without hiring more staff or changing how your business runs.

Choose the level of coverage your business needs,
everything is set up and managed for you.
Choose the level of coverage your
business needs, everything is set up
and managed for you.
Calls answered
during business hours
Automatic call follow-up
24/7 appointment booking
Lead capture & instant notifications
Simple call & lead dashboard
Full setup done for you
Everything in Core, plus:
24/7 call coverage (after hours + weekends)
Advanced follow-up workflows
Priority booking rules
Automatic review requests
Review monitoring dashboard
Everything in Growth, plus:
Custom call & follow-up workflows
Reputation protection & private feedback capture
Review response management
Performance reporting
Dedicated optimization support
Find quick answers to common questions about our services, pricing, and booking process.
No. This supports your team — it doesn’t replace them. Calls and leads are handled when your staff is busy or unavailable, so nothing slips through the cracks.
If a call isn’t answered for any reason, the caller is automatically followed up with and guided to book, so the opportunity isn’t lost.
Yes. Calls, texts, and bookings are handled 24/7, even when
your office is closed.
Most businesses are fully set up within a few days. We handle the technical work and guide you through anything we need from you.
No. Everything runs automatically, and you’ll have visibility into calls and bookings without needing to manage the system day to day.
No long-term contracts. You can continue as long as it’s
working for your business.


If you want to stop missing opportunities and see how this works for your business, let’s talk. We’ll walk through your
call flow and show you exactly what to expect.
Month-to-month, no long-term contracts
Setup handled for you
No additional staff required
You always own your data
We’re here to help anytime

Call Us

Opening Time
Mon -Sat: 7:00 - 17:00

Create Scale provides reliable call handling
and follow-up systems for home service
businesses. Designed to help HVAC,
plumbing, roofing, and electrical companies book more jobs without added overhead.
© 2026 Create Scale LLC. All rights reserved.