Privacy Policy
Create Beyond LLC
At Create Beyond LLC, safeguarding your privacy is our top priority. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website, services, and Application-to-Person (A2P) messaging systems.
Create Beyond LLC provides AI-powered automation, marketing systems, and SMS communication solutions for service-based businesses. By opting into our messaging services, submitting a form, or engaging with our systems, you agree to the practices described below.
1. Data Collection
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Business information
Any information voluntarily submitted through forms or inquiries
Messaging Data
SMS opt-in records
Verification codes
Message content related to service inquiries or appointments
Message timestamps and delivery confirmations
Technical Data
IP address
Device type
Browser information
Usage logs
Cookies and tracking technologies
2. Use of Information
We use collected information to:
Deliver SMS notifications, confirmations, reminders, and service-related updates
Authenticate user identity and process A2P verification
Provide automation, marketing, and communication services
Improve system performance and user experience
Respond to inquiries and support requests
Comply with legal and regulatory requirements
We only send SMS messages to users who have explicitly opted in.
3. SMS Messaging & A2P Compliance
By providing your phone number and opting in, you consent to receive SMS messages from Create Scale related to:
Appointment confirmations and reminders
Service notifications
Follow-ups and support communications
Account-related updates
Message frequency varies based on user interaction.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at:
Email: [email protected]
Phone: 815-603-8292
Message and data rates may apply.
4. Data Sharing
We may share your information with:
Service Providers
Trusted third-party providers that assist with:
SMS message delivery
Cloud hosting
Payment processing
CRM and automation infrastructure (including GoHighLevel)
Legal Authorities
When required to:
Comply with law
Respond to lawful requests
Protect our rights, safety, and users
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard safeguards including:
Encryption of data in transit (SSL/TLS)
Secure cloud infrastructure
Access controls and role-based permissions
Routine monitoring and system updates
While no system can guarantee absolute security, we take commercially reasonable measures to protect your information.
6. Data Retention
We retain personal information only as long as necessary to:
Fulfill service obligations
Maintain compliance with legal requirements
Resolve disputes and enforce agreements
Users may request deletion of their personal information at any time (subject to legal obligations).
7. User Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request data portability
Lodge a complaint with a data protection authority
To exercise these rights, contact us at:
8. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Improve website performance
Analyze usage trends
Enhance user experience
You can control cookie preferences through your browser settings.
9. Compliance
Create Scale complies with applicable privacy laws including:
The Telephone Consumer Protection Act (TCPA)
The CAN-SPAM Act
The California Consumer Privacy Act (CCPA), where applicable
If you are located outside the United States, your information may be transferred and processed in the United States.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Policy Updates
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.